epistoteles

Hi there! Arize Phoenix newbie here. I installed phoenix in Azure following these instructions: https://github.com/Arize-ai/phoenix-on-azure I have an instance running in the cloud and can see the default project with 0 traces in it. I want to connect to that endpoint and write traces to it. But I'm having trouble communication with the instance. I'm using this code:

import os
from openai import AzureOpenAI
from dotenv import load_dotenv
from phoenix.otel import register
from openinference.instrumentation.openai import OpenAIInstrumentor


load_dotenv()

os.environ['PHOENIX_PROJECT_NAME'] = "phoenix-test"
tracer_provider = register()

OpenAIInstrumentor().instrument(tracer_provider=tracer_provider, skip_dep_check=True)


# see https://learn.microsoft.com/en-us/azure/ai-services/openai/how-to/switching-endpoints
client = AzureOpenAI(
    api_key=os.getenv("AZURE_OPENAI_API_KEY"),
    api_version="2024-02-15-preview",
    azure_endpoint=os.getenv("AZURE_OPENAI_ENDPOINT")
)

response = client.chat.completions.create(
    messages=[
        {
            "role": "system",
            "content": "You are a helpful assistant.",
        },
        {
            "role": "user",
            "content": "Write a poem about a phoenix."
        }
    ],
    model="gpt-4o-2024-08-06",
    temperature=0,
    max_tokens=200
)

and have set my .env variable to PHOENIX_COLLECTOR_ENDPOINT = "https://abcde@arize-phoenix-abcde-app.bluedesert-abcde.germanywestcentral.azurecontainerapps.io" (dummy data here). However, I get the following errors: Transient error StatusCode.DEADLINE_EXCEEDED ... Transient error StatusCode.UNAVAILABLE encountered while exporting traces to arize-phoenix- ... What part am I missing?

👋 Name: Korbinian Koch 📍 Location: Hamburg, Germany 💼 What You Do: Data/AI Consultant. I build LLM applications for European industry cutomers. 🔥 Why I’m Here: I'm an LLM observability evangelist. You wouldn't write code without tests and logs. So why do that for LLMs? Arize seems like a great tool for tracing and evaluations. 🌟 LinkedIn: https://www.linkedin.com/in/koch/