Issues with Inconsistent Trace Visibility for Project

·Feb 10, 2025 09:07 PM

Hey folks -- I'm not seeing any traces consistently for a specific project.. they show, then they go away, I believe I have cleared all filters but I am having trouble reliable seeing traces. This hasn't happened before.. any thoughts? any known issues atm?

Arize AX Support

Issues with Inconsistent Trace Visibility for Project

Jessica H.

·Feb 10, 2025 09:07 PM

Hey folks -- I'm not seeing any traces consistently for a specific project.. they show, then they go away, I believe I have cleared all filters but I am having trouble reliable seeing traces. This hasn't happened before.. any thoughts? any known issues atm?

3 comments

· Sorted by Oldest

Nate
·
Hi Jessica! Just confirming, are you using Arize Platform or Arize Phoenix?
Jessica H.
·
Arize platform
Nate
·
Gotcha. I'll DM you

Nate
·
Hi Jessica! Just confirming, are you using Arize Platform or Arize Phoenix?
Jessica H.
·
Arize platform
Nate
·
Gotcha. I'll DM you