I get below error when I tried to load span to Arize platform. Can someone help ? equests.exceptions.SSLError: HTTPSConnectionPool(host='api.arize.com', port=443): Max retries exceeded with url: /v1/pandas_arrow (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:992)')))
Hi Raja A. , given that I see the pandas_arrow in the url. I assume you want to send a batch of spans to Arize. If so, the tutorial Amanda shared is the best resource. If you鈥檙e trying to load spans via OTLP by instrumenting your application, we have other resources we can share but you are using the wrong endpoint in this case. Mind sharing a bit of your code so we can assist you better?
Thanks for all the inputs. Let me try to get the code.
I am exporting the traces but I am also generating the span/traces and then exporting it.
I found this issue happening in certain Dev servers and not all. not sure whether its missing any certificates.
I do see this issue in a different server.
Detected future timestamp in column 'end_time'. Caution when sending spans with future timestamps. Arize only stores 2 years worth of data. For example, if you sent spans to Arize from 1.5 years ago, and now send spans with timestamps of a year in the future, the oldest 0.5 years will be dropped to maintain the 2 years worth of data requirement.
