Missing Documentation Link for Phoenix User Feedback Setup

Graham R. · 2025-07-08T16:32:42.474Z

Hi guys - unsure if I’m in the right channel 😃 Looks like the docs at this link is missing a link to extra documentation https://arize.com/docs/phoenix/learn/tracing/annotations-concepts#feedback-from-end-users For more information on how to wire up your application to collect feedback from your users, see I’m curious what that would’ve linked to, as I’d like to wire my Phoenix up to store user feedback. Thanks!

You are correct—the documentation at that link references "For more information on how to wire up your application to collect feedback from your users, see" but does not provide the actual link. However, to wire up Phoenix to store user feedback (such as thumbs up/down), you should use the Phoenix SDK or REST API to attach feedback as annotations to spans or traces. The official guide for this is available at Annotating via the Client, which includes example code for Python, TypeScript, and curl.In summary: use the Phoenix client or REST API to send feedback as annotations, specifying the span ID, annotation name, annotator kind (e.g., HUMAN), label, score, and optional metadata. Would you like a step-by-step code example for your use case?Sources: - https://arize.com/docs/phoenix/learn/tracing/annotations-concepts#feedback-from-end-users - https://arize.com/docs/phoenix/tracing/how-to-tracing/feedback-and-annotations/capture-feedback

💡 Hint: Mention RunLLM in the thread for followups.

1 comment