Requesting a Cloud Storage Limit Increase: Need Guidance

Michael H. · 2025-05-01T12:10:17.527Z

Hi guys - we hit the storage limit for the cloud solution. I tried emailing phoenix-support@arize.com (mailto:phoenix-support@arize.com) but I was told I cannot post to that group. Where's the right place to request an increase? Thanks for your assistance with this matter.

It could be possible that the storage limit issue is due to the Phoenix Cloud's 10GB storage cap. Though I'm not entirely certain, it might be that you need to delete some data to re-enable writes or consider self-hosting for more storage. For support, you might want to reach out via the Phoenix Slack community or check the GitHub issues for similar queries.Would you like more detail on how to manage storage or explore self-hosting options?Sources: - https://docs.arize.com/phoenix/environments#P%3A7 - https://github.com/Arize-ai/phoenix/blob/main/README.md Note: I wasn’t able to find highly relevant data sources, but above are a few potentially relevant links.

💡 Hint: Mention RunLLM in the thread for followups.

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