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Fixing the 50 Trace Points Limit in Phoenix Arize | Arize AI Community

Phoenix Support

Phoenix Support

Fixing the 50 Trace Points Limit in Phoenix Arize

·Mar 27, 2024 05:49 AM

Hello I am using Phoenix Arize and noticed that my trace is capped at 50 trace points. What I mean for example is on the screenshot, there's 7 trace points. I can't see the remaining trace points post 50. It won't let me scroll any further. Any idea how this can be fixed? Thanks.

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30 comments

· Sorted by Oldest

Roger Y.
·
Hi Alex. Can you try the latest version of phoenix? The limit has been increased from 50 to 1000 in a recent update.

·

Thanks I just tried testing with arize-phoenix==3.17.1 and still limited at 50. Do I need to update any of the following? thanks

llama-index==0.10.13
llama-index-callbacks-arize-phoenix==0.1.4 
llama-index-callbacks-openinference==0.1.4 openinference-instrumentation-llama-index==1.1.1

Roger Y.
·
no, you don’t need to update those. Can you try refreshing your browser? It could be caching an older version
alex
·
thanks Roger let me try that!
alex
·
hmm removing browser cache / restarting jupyter kernel doesn't seem to work.
Roger Y.
·
that’s weird. let me check
🙏1
Roger Y.
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you’re referring to the tree inside the Trace Details panel, right?
alex
·
yes. the tree is always limited to 50 tabs.
alex
·
if I scroll to the bottom it's kinda cutoff.
Roger Y.
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but on the home page you’re able to see more spans?
Roger Y.
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when you expand it under Traces on the homepage?
Roger Y.
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it seems to have no problem displaying more than 50 on my end
Roger Y.
·
expanding it on the homepage
alex
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ok so on the homepage, I can click the dropdown on the left to expand dropdown (not opening modal) just like your 2nd video. and I can see it the final part with (syntheize > chunking > chunking > llm) BUT if I click on the llm tab to open the modal, it just shows me the 2nd screenshot which is only the synthesize tab. I can't see the llm of what I did to synthesize
Roger Y.
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i see. that’s cut off. hm