Hi team, I'm working on setting up Arize Phoenix monitoring for our autogen-based agent service that uses websocket connections, and running into some issues with the cloud configuration - cannot see my project in the phoenix cloud dashboard.
current configuration
# This works (Local)
# Option 1: Local Phoenix
os.environ["PHOENIX_COLLECTOR_ENDPOINT"] = "http://127.0.0.1:6006"
tracer_provider = register(
project_name="thinkspace-agent-monitoring",
endpoint="http://127.0.0.1:6006/v1/traces",
auto_instrument=True
)
this doesnt work (cloud)
# Option 2: Cloud Phoenix
# if not os.getenv("PHOENIX_API_KEY"):
# raise RuntimeError("PHOENIX_API_KEY not set in environment or .env file")
# tracer_provider = register(
# project_name="thinkspace-agent-monitoring",
# endpoint="https://app.phoenix.arize.com/s/an-qi-yu/v1/traces",
# auto_instrument=True
# )
our websocket notification flow
@app.include_router(ws_chat_notification_router) # WebSocket endpoint
@app.include_router(query_router) # HTTP query endpoint
# E2E test shows local monitoring works great:
with using_session(session_id):
with tracer.start_as_current_span("e2e_test_full_flow"):
# HTTP request triggers agent
# Agent sends WebSocket notifications
# Want to see full trace in Phoenix CloudFor Phoenix Cloud, ensure your API key is set in the environment as PHOENIX_API_KEY and that you set the PHOENIX_CLIENT_HEADERS to include it. The endpoint should be your space-specific collector URL (e.g., https://app.phoenix.arize.com/s/an-qi-yu/v1/traces), and the API key is required for authentication—otherwise, traces will not appear in the dashboard. Example: LBKSimport os os.environ["PHOENIX_API_KEY"] = "YOUR_API_KEY" os.environ["PHOENIX_CLIENT_HEADERS"] = f"api_key={os.environ['PHOENIX_API_KEY']}" tracer_provider = register( project_name="thinkspace-agent-monitoring", endpoint="https://app.phoenix.arize.com/s/an-qi-yu/v1/traces", auto_instrument=True )LBKSIf you do not set the API key, you will get 401 errors and traces will not be visible in the cloud UI. Also, make sure you are not using the local endpoint when running in cloud mode, and that your project name matches what you expect in the dashboard. For more, see Phoenix Cloud setup and endpoint/API key instructions.Would you like more detail on troubleshooting or verifying your setup?Sources:
- Phoenix Cloud setup for AutoGen
- Phoenix endpoint and API key FAQ
💡 Hint: Mention RunLLM in the thread for followups.
