Isaac B.

Commented on Unable to Add Previously Created Account to Organi...·Posted inArize AX Support

Isaac B.

yes, thanks!

Commented on Unable to Add Previously Created Account to Organi...·Posted inArize AX Support

Isaac B.

hey! just passing to make sure you guys know im still blocked from using my account

Commented on Unable to Add Previously Created Account to Organi...·Posted inArize AX Support

Isaac B.

unfortunately its not fixed yet, here are new attempts ids 495e5a63-3714-4534-97a7-81c185f25785 e1eb0924-8fc4-4908-809c-9ec19776ade2

Commented on Unable to Add Previously Created Account to Organi...·Posted inArize AX Support

Isaac B.

not sure if related but im currently facing this whenever i try to access app.arize.com which redirects me to app.arize.com/organizations/QWNjb3VudE9y…/spaces/… attempts ids: 4b569b0d-2288-4e6a-96b8-d5549bcc68f2 d3f221b3-5158-4a66-b55c-d40f2f7d2e40 and my log is attached if thats relevant

Commented on Unable to Add Previously Created Account to Organi...·Posted inArize AX Support

Isaac B.

thanks, its fixed

Commented on Unable to Add Previously Created Account to Organi...·Posted inArize AX Support

Isaac B.

same org

Commented on Unable to Add Previously Created Account to Organi...·Posted inArize AX Support

Isaac B.

hey 🔒[private user] another member of our team has the exact same problem, can you solve for him too? blake@grovehq.com

Commented on Unable to Add Previously Created Account to Organi...·Posted inArize AX Support

Isaac B.

it works, thanks!

Commented on Unable to Add Previously Created Account to Organi...·Posted inArize AX Support

Isaac B.

i mean, this is the timeline

1.
i created my account
2.
an admin created the org (im not included)
3.
an admin tried to add me to the org and fails
4.
im not on the org and i cannot be invited to it

so theres no admin to remove me, as I'm not on the org

Posted in Arize AX Support·

Isaac B.

Unable to Add Previously Created Account to Organization; No Option to Delete Account in UI

hey guys, im having a problem where i had an account previously created (isaac@grovehq.com) and my org admin is not being able to add me to the org. his being able to add people who didnt create their accounts previously. i would try to delete my account so they'd try again, but we dont seem to have this option on the ui.

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