Troubleshooting Phoenix and Flowise Integration Issues | Arize AI Community

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Troubleshooting Phoenix and Flowise Integration Issues | Arize AI Community

RunLLM
APP
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For Phoenix Cloud, the correct collector endpoint for Flowise is https://app.phoenix.arize.com/s/<your-space> /v1/traces, where <your-space> is your Phoenix Cloud space name. You must also set your Phoenix API key in the Flowise configuration. Using just https://app.phoenix.arize.com or https://app.phoenix.arize.com/v1/traces will not work, as these are not the correct endpoints for trace collection in Phoenix Cloud. Make sure your API key is valid and that you are using the full endpoint with your space name included, e.g., https://app.phoenix.arize.com/s/m-platini/v1/traces if your space is m-platini (source).If you still see nothing in your dashboard, double-check that your API key is set correctly and that your Flowise project name matches the Phoenix project you are viewing. Also, ensure you are not using the /v1/traces endpoint in your browser, as it is only for trace ingestion, not for viewing the UI (source, source).Would you like more detail or troubleshooting steps?Sources: - What is my Phoenix Endpoint? - Flowise Tracing | Phoenix
💡 Hint: Mention RunLLM in the thread for followups.
Marc P.
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Thank you for your quick answer. I tried also with a self hosted version of Phoenix based on Kubernetes and I have the same issue.
Sanjana Y.
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https://github.com/Arize-ai/openinference/issues/1891
Marc P.
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I have set up my account on Arize AX and set the API on Flowise
Marc P.
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Nop, not for the moment (space_id is the the same, I just drop few letters on the first capture)
Marc P.
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Maybe the endpoint is not the right one?
Sanjana Y.
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Did you navigate to settings and make a new API key
Marc P.
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"https://otlp.arize.com"
Marc P.
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Yes sure,
Sanjana Y.
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the endpoint shouldnt be the issue here
Sanjana Y.
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taking a look again
Marc P.
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The API key is a "User Key" not a "Service Key" right ?
Marc P.
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Yes, the bot is running
Marc P.
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But no trace on my interface
Marc P.
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Okey, the issue is from my side. Using the flowise official website, I have the traces. Using a self hosted version of flowise, I don't have any trace. I'll investigate it